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Processing Credit Card Refunds:

The Department is required to fill out the Credit Card Refund Request Form
.

Since all Credit Card payments are done online, they will need to look at their Intel Form report to get the Transaction # and Date.  The department will need to provide the reason for the refund.  The Certify Signature line can be signed by the customer or the department personnel filling out the form.  Department approval needs to be completed and signed.  The e-mail address will be the address that receives the confirmation of the refund.   Campus Cashiering does not notify the customer of the refund, the requesting department will be the only one in contact with the customer.
When the form is completed, the original needs to be dropped off or mailed to the Cashiers office.   Once Cashiers receives the completed form, they will get the final approval and then the refund will be processed.